Thank you for choosing Safeboxbd private cloud storage services. We understand the importance of privacy to our users, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information, as well as your control over it.
1. Information We Collect
During your use of Safeboxbd, we may collect the following types of information:
1.1 User Information
- Account Information: When you create an account, we collect basic account information such as your email address, username, and password.
- Contact Information: If you contact customer support, we may collect additional contact details such as phone numbers or chat records to provide better service.
1.2 Usage Data
- Device Information: We may collect information about the type of device you use (e.g., computer, phone) to ensure compatibility and optimize platform performance across different devices.
1.3 File Data
- File Content: Safeboxbd does not directly access, view, or store the content of the files you upload. All files are transmitted peer-to-peer or stored with encryption, accessible only by the devices you authorize.
- Metadata: To provide traffic services, we may collect metadata about files, such as file size and upload time, but this data does not include the actual content of the files.
2. How We Use Information
Safeboxbd uses the information we collect for the following purposes:
- Service Provision: We use your information to create and manage accounts, and provide requested services such as file storage, sharing, and access features.
- Security: We ensure platform security by recording and analyzing device information to prevent fraud, malicious activity, and illegal use.
- Performance Optimization: We analyze usage data to improve Safeboxbd’s performance, enhance user experience, and resolve technical issues.
- Customer Support: We use your contact information to provide timely customer support, answer inquiries, and resolve account issues.
3. Information Sharing
We are committed to not selling, renting, or sharing your personal information with third parties, except in the following circumstances:
- Legal Requirements: We may disclose your information in compliance with legal requirements or to protect the legal rights and safety of Safeboxbd and its users.
4. Data Security
We employ multiple layers of security measures to protect your data from unauthorized access, use, or disclosure:
- Encryption: All data in transit is protected using encryption to ensure that data cannot be intercepted or tampered with during peer-to-peer transfers.
- Access Control: Only authorized users can access files stored on Safeboxbd, with additional security provided by the device-binding feature.
- Regular Audits: We regularly review our system’s security and privacy policies to ensure that data protection measures comply with the latest standards.
5. Your Rights
You have the following rights to manage your personal information:
- Access Rights: You can access your account information at any time and view or modify personal data.
- Deletion Rights: You can request the deletion of your account or the files stored on Safeboxbd at any time.
- Privacy Settings: You can manage file-sharing permissions and security options through privacy settings to ensure that only authorized users can access your files.
6. Data Retention
We will only store your personal information for as long as necessary to provide our services. Once you close your account, we will delete or anonymize your data in accordance with applicable laws.
7. Children's Privacy
Safeboxbd does not provide services to children under the age of 13. We do not knowingly collect or store personal information from children. If we discover that we have inadvertently collected data from a child, we will take immediate steps to delete such data.
8. Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices. Any significant changes will be communicated to you via email or platform notifications before the updates take effect.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
- Email: team@safeboxbd.com